Via Gioia Paris, chaussons de ville, chaussures, slippers, France, créateur, shoes, Via Gioia, ballerinas, ballerines
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Return and exchange

You have 14 days from the date of receipt of your order to return or exchange any item that does not suit you. For this, you have a "return form or exchange" included in your package.

Items must be returned new and unused. Returns that do not match our policy will not be accepted and will be returned.

 

Return:

- You can send us the article in its original box with the form provided for this purpose by checking the box "return" and specifying the reason for the return.

- Return shipping costs are offered in metropolitan France. Simply use the return slip attached to the delivery. Outside metropolitan France, shipping costs related to the return are your responsibility.

- The refund will be made directly to your account within 14 days from the date of receipt by our teams of the returned package.

 

Exchange:

- You can send us the item to be exchanged in its original box with the form provided for this purpose by ticking the box "exchange" and specifying the size and / or article desired.

- Return costs are offered in metropolitan France. Simply use the return slip attached to the delivery. Outside metropolitan France, the costs of return are your responsability. The delivery of the exchanged item is offered to you (exchanges being limited to one time) whatever your country of domicile.